Terms, Conditions, Privacy and Copyright

ACCESSING ANY PAGE ON THIS WEBSITE IMPLIES THAT YOU, (“THE USER”), AGREE TO THE FOLLOWING TERMS AND CONDITIONS.

CONFIRMATION OF ORDERS

Your receiving an order confirmation message from us is merely to indicate that we have received an order from you, and does not indicate that a contract exists between us.
Once we have processed your payment, and sent you an invoice, then, and only then, does a contract exist between us.

We have included this term to protect us in the highly unlikely event of the inadvertent under or over-pricing of goods, or should we no longer be able to supply a particular product for some reason.

In the case of a change of price, we will contact you first to ensure that the new price is acceptable. If not, you will be refunded for the price difference.

You will also be sent e-mail notices if your credit card was declined, or if there were any other transaction processing problems for which we would need to contact you.

PRODUCT AVAILABILITY

The Apprentice Corporation pays a lot of attention to keeping sufficient numbers of items as advertised on the website in stock, however on rare occasion a specific item may be out of stock due to various reasons. If you order an item that is currently out of stock, we will notify you by e-mail and await your reply with the options of having the item placed on back-order or to request a refund.

Kindly set your e-mail filters to allow mail from TheApprenticeDoctor.com

PAYMENT OPTIONS & INFORMATION

Secure online payments are processed through Stripe and you will be momentarily redirected to their site when paying from academy.TheApprenticeDoctor.com.

Our sister site TheApprenticeDoctor.com also uses PayPal and Amazon Pay.

All payment related queries and support are the sole responsibility of the payment processing service you choose to use when making payments. Kindly, contact the relevant payment processor directly should you have any questions or problems related to payments.

REFUND POLICY

Please read our refund policy here.

INSURANCE

Your items will be insured during the shipping process, however upon delivery of the goods, the risk inherent in the goods is transferred to you (the customer/buyer). We accept no responsibility for misuse or incorrect use of the goods.

MAILING SCHEDULE

The Apprentice Corporation receives and ships orders nationally and internationally. Stocked items are usually mailed on the day following the placement of the order from the warehouse stocked with the relevant item/s in the closest proximity to your shipping address. Occasionally your ordered item may have to be mailed from another country – this may delay delivery time – due to extended mailing time as well as customs inspections in your country. Once mailed, you will receive an e-mail informing you that the item/s has/have been shipped together with a relevant tracking number. Kindly get in touch if you haven’t received your order within a reasonable period of 5-7 days (USA/Canada) and 14 – 21 days (outside of the USA/Canada).

PRICE

Orders – for delivery to an address within the USA and Canada. The total price of a product as advertised on the academy.TheApprenticeDoctor.com is the “purchase price”, and is an all inclusive price – including the product/s, handling and mailing – unless specifically indicated to the contrary.

Orders – for delivery to an address outside of the USA and Canada. Kindly note that in most cases, shipping will leave the warehouse in the USA via USPS. Tracking is available up to the package moving out of USA borders. Clients should be able to track packages outside of the USA on their own countries’ postal services tracking facilities. Your package may be delayed at your customs office – where an additional customs duty may be added. This is payable on collection of the package. We have NO control over delays at your customs office or over any customs duties added to your package.

The Apprentice Corporation at its discretion may refuse to ship packages to certain countries  – in which case a full and prompt refund for any purchase/s will apply.

DAMAGED MERCHANDISE

In the unlikely event that your purchase was damaged in transit please contact us using our convenient contact us page on our website. Damage claims must be reported to us within 14 days of receipt of goods.

PRIVACY POLICY

Cookies are used on our site to provide you with a consistent experience, and to keep track of the contents of your shopping cart. You can turn off cookies in your browser but, you will be unable to place orders or benefit from the other features that the use of cookies offers.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we can or will ever use this information to identify individual users or to match it with further data on an individual user.

For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

COPYRIGHT

All copyright in and to the contents of Apprentice Doctor Academy and The Apprentice Doctor course material and website content (including text, pictures, sketches, logos, animations, photographic material, video material, sound samples and graphic art) are the sole property of The Apprentice Corporation and all the rights of The Apprentice Corporation are reserved.

No part of The Apprentice Doctor course material or websites content may be reproduced for any purpose without the express, written consent of The Apprentice Corporation.

Contact information for written consent may be requested by getting in touch with us.

We appreciate your integrity in this regard.

USAGE: ONLINE COURSES

Regarding ALL Apprentice Doctor® and Apprentice Doctor Academy Online Course: Customers who buy the relevant Apprentice Doctor Kits are allowed to use the specific kit’s associated course material (e.g. Suturing Kit and Suture Course) unrestricted for own personal use. This allowance is also extended to small non-commercial academic study groups of no more than 8 students. All institutions presenting group training using one or more of the Apprentice Doctor® Training Kits may use the associated Apprentice Doctor Course material freely.

All the Apprentice Doctor Academy/Apprentice Doctor® Courses are legally copyrighted and thus a formal licencing/usage agreement is required to use the Apprentice Doctor® Course material for:

  • Study groups of more than 8 students
  • All formal academic training applications (use of the course material for training students at universities, colleges, schools, academies or any other training facility of any kind).
  • All commercial training applications (any organization inducing nonprofits using the course material to present courses where the attendees pays a fee for attending the course).

Note: the above requirements does not apply to Apprentice Doctor® Kit-buying customers/institutions.

If unsure if a licence is required for using the course material please get in touch.

The Apprentice Corporation depends on your honesty and goodwill in this regard as we spend a lot of time, effort and financial resources to develop and compile these educational courses. 

All breaches of these clear terms conditions of use/copyright and branding will be legally pursued to the full extent of the law.

TRADEMARKS

Apprentice Doctor Academy and The Apprentice Doctor® trademarks and trade dress may not be used in connection with any product or service that is not Apprentice Doctor Academy or The Apprentice Doctor®, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Apprentice Doctor Academy or The Apprentice Doctor®. All other trademarks not owned by The Apprentice Corporation or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Apprentice Corporation  ewor its subsidiaries.

ELECTRONIC COMMUNICATIONS

When you visit The Apprentice Doctor® or Apprentice Doctor Academy websites and make use of any of our web-based functionality such as the Contact Us or Get in Touch pages, or send e-mails to us, you are communicating with us electronically.

You thus consent to receive relevant communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. All e-mail communications received from The Apprentice Corporation will be sent on an “opt in/opt out” basis.

INDEMNITY

You indemnify and hold harmless The Apprentice Corporation from and against all loss, damage, cost, expense and claim which may be suffered or incurred by you as a result of or in connection with your use of this website and our courses, services and/or kits.

DISCLAIMER

Whilst every effort has been made by The Apprentice Corporation, and its suppliers of information, to ensure the proper performance of this website, the accuracy of the information/images and the reliability of the binary data on this website, The Apprentice Corporation, its affiliated companies, suppliers, or any of their employees, do not guarantee the availability of services, content and information offered on this website (“the Services”) or the accuracy of the information and/or images on this website. We make no representations or warranties, whether express or implied, and assume no liability or responsibility for the proper performance of this website and/or the Services and/or the information and/or images contained on this website, and the Services are thus used at your own risk. In particular, we make no warranty that our Services will meet your requirements, be uninterrupted, complete, timely, and secure or error free.

Important note:

The information on academy.TheApprenticeDoctor.com and TheApprenticeDoctor.com websites is provided for general informational purposes only and has not been written as, nor should you consider it as a replacement for, professional medical advice. Do not use the information on these websites for diagnosing or treating any medical or health condition. If you have or suspect you have a medical problem, promptly call your professional healthcare provider.

Warnings:

1. The Apprentice Doctor Academy courses do not qualify one as any type of doctor or medical professional – the course/s is/are intended to assist future medical professionals in becoming competitive university / medical school / medical professional school applicants or to gain specific medical/surgical skills.

2. The various courses will teach the absolute majority of students the relevant skills e.g. suturing, IV-Skills, Phlebotomy skills, etc. No guarantees are offered regarding any course’s ability to transfer the relevant skills to specific individual students.

3. The Apprentice Corporation does not accept any responsibility for any complications, consequences or mishaps of any kind whatsoever when students apply their knowledge gained in any of the courses.

4. The medical/dental/vet/nursing/paramedic or equivalent medical professional school mentors’ and teachers’ guidelines, teachings, mentoring and information offered to students – always take first preference and dominance over any information contained in any of the Apprentice Doctor/Future Doctors Courses.

Regarding the Apprentice Doctor Academy Online Course:

1. Although indications are that the Apprentice Doctor Academy Courses add significant value to the average medical school portfolio – the Apprentice Doctor®/Apprentice Doctor Academy does NOT offer any guarantees of acceptance into any medical school.

2. The Apprentice Doctor Academy does not have any specific associations or affiliations with any specific medical school unless specifically otherwise stated.

3. The Apprentice Doctor Academy (trade name The Apprentice Doctor®) is an accredited member of the IELA (International E-Learning Association, Inc.)

APPLICABLE LAW

The Apprentice Corporation respects international laws and treaties regarding Information, Information Technology, Electronic Communication and Electronic Media. In reality, it is impossible to be aware of all the laws of every single country in the world, so in the final analysis – should any legal dispute arise between any person/legal entity and The Apprentice Corporation regarding any matter, all legalities will be governed by the laws in the State of New York, USA, Canada, Australia, the UK (Europe) and the Republic of South Africa (Africa).

The above stated notices, terms, and conditions are subject to change in the sole and absolute discretion of The Apprentice Corporation.